FAQ

FAQ

1. What types of furniture do you offer? We offer a wide range of furniture including sofas, chairs, dining sets, bedroom furniture, home office furniture, and outdoor furniture.

2. Do you offer customization options for furniture? Yes, we offer customization options for select furniture pieces. Please contact our customer support team for more information about customization options and availability.

3. What materials are your furniture made from? Our furniture is made from high-quality materials such as solid wood, engineered wood, leather, fabric, metal, and other durable materials. Each product listing includes detailed information about the materials used.

4. What is your delivery policy? We offer free delivery within the United Kingdom. Delivery times may vary depending on your location, but typically you can expect your furniture to be delivered within 7 working days from the date of order confirmation.

5. Do you offer assembly services for furniture? Yes, we offer assembly services for select furniture items. Please inquire about assembly services when placing your order, and our team will provide you with more information and pricing.

6. What is your return policy? We offer a 30-day money-back guarantee on all products purchased directly from our website. If you are not satisfied with your purchase, you may return it within 30 days for a full refund. Please refer to our refund policy for more details.

7. How can I track my order? Once your order is processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your delivery.

8. Do you offer warranty coverage for furniture? Yes, we offer warranty coverage for our furniture products. Warranty details vary by product, so please refer to the product listing or contact our customer support team for warranty information specific to your purchase.

9. Can I visit a showroom to see the furniture in person? Yes, we have showroom locations where you can view our furniture in person. Please visit our website or contact us for showroom locations and hours of operation.

10. How can I contact customer support for further assistance? You can contact our customer support team via email or by phone. Our team is available to assist you with any questions or concerns you may have.